Wth the box, the clients receive 2 putty of impression material (alginate ?) to mix in a plastic tray and the clients mail the impression tray to the company.
What method do you think they use to produce the custom tray ? look basic but effective.
I haven't had any actual experience with these kits, however looking at the website, the 'custom tray' appears to be a standard plastic tray (they probably provide a few sizes) and then a polyvinyl siloxane putty used. I hope the 'clients' have better luck taking their own impressions than I did taking my first few on patients!
Unless I am misunderstanding the process, I don't think a custom tray is used at all. From what I can see, they simply use a stock standard plastic tray (like an alginate tray) for the impression. This is then sent to the lab. However, I could be wrong...